The drama triangle: How to escalate a conflict

The drama triangle and its destructive dynamics Conflicts usually escalate according to the same embroidery pattern: the drama triangle. What happens then – and how you can prevent it – is shown in this and the next article on the subject of conflict management. Who doesn’t know that? A conflict escalates into a drama: The […]

Team development: How a group becomes a team

Team development comprises five phases: Forming (getting to know each other), Storming (conflicts), Norming (norms), Performing (collaboration) and Adjourning (parting). The process can be repeated as the team goes through changes.